Fraud Text Alerts

Keeping Your Transactions Safe

Our new advanced fraud detection service isn’t just FREE – it’s a vital step that Edwards Federal Credit Union takes to protect you when using our credit card or debit card services. If you carry an Edwards Visa® debit and/or credit card, you’re automatically enrolled!

Edwards Federal Credit Union works with Falcon® Fraud Protection Services to continuously monitor your Edwards Visa debit and credit cards to identify and prevent fraudulent transactions. When a suspicious transaction attempts to process on your Edwards debit or credit card, Falcon will send text messages to your phone number on file to confirm the transaction within minutes. If you confirm the transaction as accurate, the transaction proceeds. If you do not confirm, the card is blocked and you’ll be asked to call Falcon to review your transactions and open a fraud case.

Remember that Falcon will never ask you for your full credit or debit card number, the cards expiration date(s), or the security code on the back of any of your cards.

If you’d like to know more about this service, or have any questions, please call us at 877-256-3300, or Contact Us today.

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